Solscribe · Community Solar

SMS Terms & Consent

Solscribe, operated by Zia CS Services, LLC d/b/a Solscribe, an affiliate of Affordable Solar Group, LLC

SMS Program Overview

Solscribe, operated by Zia CS Services, LLC d/b/a Solscribe, an affiliate of Affordable Solar Group, LLC, operates two separate SMS programs for New Mexico community solar subscribers. Each has its own opt-in checkbox on our enrollment forms — you can join either, both, or neither, and your choice never affects your enrollment or service.

1. Account Texts (transactional)

Frequency: about 1–4 messages a month, varying with your account activity.

2. Savings News & Referral Texts (marketing)

Frequency: about 1–4 messages a month.

How You Opt In

Consent is collected at the first step of the Solscribe enrollment form at solscribenm.com, directly below the mobile-number field, and in the subscriber portal. Each program has its own checkbox — unchecked by default, never required, and never a condition of enrolling. The exact language shown:

Screenshots of the opt-in experience are published at solscribenm.com/sms-optin.

Consent is not a condition of purchase. You can enroll in community solar without opting in to any SMS notifications.

Message Frequency

Each program sends about 1–4 messages per month, varying with your account activity. If you opt in to both programs you may receive up to 8 messages in a busy month, though typical volume is much lower.

Sample Messages

Enrollment Confirmation (Account Texts)
"Solscribe: Welcome to community solar! Your enrollment with Solscribe is confirmed. You'll get monthly bill credit alerts here. Reply HELP for help, STOP to opt out. Msg&data rates may apply."
Monthly Bill Credit (Account Texts)
"Solscribe: Your March solar credit of $18.40 has been applied to your PNM account. View details at solscribenm.com. Reply HELP for help, STOP to cancel. Msg&data rates may apply."
Referral Bonus (Savings News & Referral Texts)
"Solscribe: Good news — a friend joined with your referral code! Your $50 reward is on the way. Reply HELP for help, STOP to opt out. Msg&data rates may apply."

Opt-Out & Help Keywords

You can opt out or get help at any time by texting the following keywords:

ActionKeywordsWhat Happens
Opt Out STOP CANCEL END QUIT UNSUBSCRIBE You will receive a confirmation and no further messages will be sent.
Get Help HELP INFO SUPPORT You will receive program info and a support phone number.
Re-subscribe START YES SUBSCRIBE You will be re-enrolled in the SMS notifications you had previously opted in to.

Costs

Solscribe does not charge for SMS messages. However, message and data rates may apply depending on your mobile carrier and plan. Contact your carrier for details.

Supported Carriers

Major US carriers are supported, including AT&T, T-Mobile, Verizon, US Cellular, and most MVNOs. Carriers are not responsible for delayed or undelivered messages.

Privacy

Your phone number and SMS opt-in data are used solely for the purposes described above. We will not share, sell, or rent your phone number or SMS opt-in information to any third party or affiliate for marketing or promotional purposes. Consent records are retained for at least four years.

For full details, see our Privacy Policy.

Contact

If you have questions about this SMS program, contact us: